Can I just take a minute to imagine a world where every company acts like Phish Inc? Where, when something goes wrong, steps are immediately taken to rectify and actually DO something to make it better. Where the customers/fans are not just treated like numbers on a spreadsheet. Can you imagine a world where insurance companies acted like Phish? If not, why not? Does you think the band is poor? Nope. They're rich- and they got there playing fair and sharing. Doesn't happen enough anymore. Why do we love this band? THIS is why we love this band. Oh yeah, and because they rock.