Today (March 8), as announced, we attempted to put on sale a limited edition poster. While we at Phish.net worked closely with our e-commerce partner to be ready for the sale, we did not anticipate the exceptionally high demand for this print. About five minutes before the sale time, the volume of web traffic overwhelmed our store’s web, database and e-mail servers, and to many customers the store appeared unavailable.
About 30 minutes after the planned sale time, seeing that there was no quick fix for the server problems and believing no posters had been sold, Mockingbird Foundation Board President Marco Walsh made the decision to postpone the sale. We later learned that a small number of customers had been able to successfully complete an order.
Who knew selling a few posters could be so difficult? Here’s what we’re going to do:
On Friday, March 15, at noon EST (9am PST), the majority of prints will be sold to customers directly from artist AJ Masthay’s website at www.masthaystudios.com. Purchases will be limited to one poster per person.
In addition, a very small number of print variants and artists proofs will go on sale at the same time.
Any orders for a single print that were successfully completed (with order confirmation e-mail) on 3/8 will be honored.
Any orders for two prints that were successfully completed on 3/8 will be reduced to one print, and a partial refund will be given.
Any duplicate orders by the same person will be canceled and your money refunded. We will fulfill one order for a single print.
We sincerely apologize for any frustration that this experience has caused. We will be the first to admit that, as an all-volunteer charity, selling posters is not our strong suit. While we understand that all may not be satisfied, we think the fairest solution is to limit print sales to one per person, try again to sell prints next week using a different web store, and partially honor (one print only) those few orders that were completed on 3/8.
While we trusted that adequate resources were in place for a successful sale, we were embarrassed to learn the hard way that this was not the case. Masthay Design has recently upgraded their servers specifically to support sales to highly dedicated, Internet-savvy Phish fans. Having seen him successfully hold several popular poster sales, we are fairly confident that we can sell the rest of the posters without a hitch.
Again, we sincerely apologize for any frustrations caused by today’s botched attempt to sell a poster, and hope you’ll bear with us as we do all we can to get this right for next week. Thank you very much for your patience and understanding, and for supporting The Mockingbird Foundation.
It looks like, despite our best efforts, the Phish.net store has melted down. No prints have been sold today.
In order to give everyone a fair shot, we are postponing the onsale for the Mockingbird Foundation print by AJ Masthay. A new onsale date (no earlier than next week) and method will be announced shortly.
As Board President of the Mockingbird Foundation and a fellow fan and poster collector, I apologize for any and all frustration that this has caused. We want to get this right, and will let you know updated sale plans shortly.
As The Phish Companion, 3rd Edition (TPC3) gets closer to publication, online book sellers have begun taking preorders. While the publication date is up to the publisher and subject to change, preordering ensures you'll be among the first to dive into the new Companion.
To date the all volunteer, fan-run charity The Mockingbird Foundation, author of TPC3, has given grants totallng over $750,000 to support music education for children. And your support of projects like TPC3 means many more grants in the years to come. In order to best support the Foundation with your TPC3 purchase, please preorder using one of our links.
If you want TPC3 for the best price, preorder from an online bookseller using our affiliate link. This way you'll get the book as soon as it's released, and the Foundation gets a share of the sale, meaning more grants for kids! Use the following links to preorder:
...additional links coming as we join more affiliate programs.
If you want to buy TPC3 direct from us, and earn the most for the Foundation, preorder from the Phish.net store. We'll get you the book as quickly as we can, and a generous chunk of your purchase price will go directly to funding new grants.
Phish.net store: http://phi.sh/~WOizU5
The Phish Companion, 3rd Edition is coming soon. Order early and order often!
Today we learned that some clever fans managed to guess the direct link for the AJ Masthay print for the Mockingbird Foundation, and placed orders while we were testing the site. While we applaud your ingenuity, fair is fair. Please note that any orders placed via any special methods prior to the official onsale (Friday, March 8th at noon PST / 3:00pm EST) will be cancelled and refunded to the purchaser. Please try again tomorrow so that all may have the same fair chance to buy.
To the clever folks who figured out the link: strong work! While it won't get you an early poster, we do appreciate your help in testing our site and letting us make it more secure. See you tomorrow and no hard feelings!
All of us at The Mockingbird Foundation eagerly await the upcoming release of The Phish Companion, 3rd Edition, our comprehensive reference guide to all things Phish.
As excitement builds towards publication, we have commissioned popular printmaker AJ Masthay to create a limited edition art print celebrating the book's release. Limited to an edition of 150 copies on navy blue paper, this gorgeous six-color linoleum block print features the Famous Mockingbird clutching the just-liberated book of knowledge, while evil King Wilson's troops rally on the horizon. Here's a little teaser from the concept sketch:
While we won't have a final picture until the print is finished, those who are familiar with AJ's work know this is going to be spectacular! Follow the printing process on Masthay Studios' Facebook page.
The print will cost $40 (limit of two per person) and will go on sale exclusively at the Phish.net store on Friday, March 8 at 12:00 noon PT.
The Mockingbird Foundation - which owns and operates Phish.net, by and for the benefit of fans - has announced $46,200 in new grants for music education for children.
In what's becoming a holiday tradition, Phish.net will be hosting its third annual New Years Run meetup at the Hudson Yards Cafe on the corner of 35th St. and 10th Ave. on Sunday, December 30th from 3:00 - 7:00 p.m. Hudson Yards Cafe is only about a five minute walk from MSG but is outside of the crowded midtown area, so, as usual, we'll have the whole place to ourselves.
We've fine-tuned this event with the help of this classic bistro's owner, Jimmy Reardon (he likes us, he really likes us), and will have a bigger and better selection of craft beers and waitstaff on hand.
Stop by the sign-in table on your way in where we'll have nametags for your @screenname so you can match a name to a face, as well as souvenir laminates and .net stickers. Bring your iPod with your favorite Phish music which we can play on the house PA. Forum Admin @JohnnyD will be your host.
More information on the .net forum thread here.
Yesterday, Phish announced that their four day NYE run at MSG will be streamed by LivePhish in HQ not only on PC or Mac web browsers which can be connected to a HD TV with an HDMI cable (or wirelessly by Airplay on newer macs), but also wirelessly via Apple "Airplay" with iOS devices like iPhones, iPads and Apple TV, in apparent response to popular demand to view the streaming broadcasts more easily on HD TV sets without using laptops or cables.
Prices for individual webcasts, subscription packages and souvenir T shirts for couch tourists with a retro cassette tape design (like our Phish.net "Blanks and Postage" Ts) are available on the LivePhish site here. On that page, there's also a "test" HQ stream of the "Light" from the Dick's run on 9/1/12 to see whether your device will work with the NYE stream and what it will look like. For those without wireless iOS or Android devices who want to use cables with laptops, see this Phish.net FAQ on how to connect laptops to HDMI equipped TV sets.
The entire basic four day package (without the T shirts) is $58.99, the individual shows are either $14.99 or $19.99 (NYE).
As with all LivePhish purchases, a portion of Phish's proceeds goes to The Mockingbird Foundation, the Phish fan charity which operates Phish.net and supports music education programs for underserved kids.
Trey will play with Neil Young & Crazy Horse TOMORROW, Thursday, December 6, at a special benefit concert at Borgata Hotel Casino & Spa in Atlantic City, NJ. Trey will also perform a set solo on acoustic! Event proceeds will benefit the American Red Cross Hurricane Sandy relief effort. For more information, visit redcross.org/hurricane-sandy. Tickets for the event are on sale now at TheBorgata.com or by phone at 866-900-4TIX (4849) and are priced at $75 and $150. All seating is general admission.
Trey Anastasio Band will return to the road in 2013, spotlighting material from his new solo album, Traveler. The run will kick off on January 18, 2013 with a show at Danforth Music Hall in Toronto, ON. Tickets for all shows will be available through a real time presale beginning this Friday, December 7th at 10am EST at http://treytickets.rlc.net. For complete ticketing information or public on sale dates, please visit http://trey.com/tours/.
Fans holding tickets to Anastasio's October 28 show at the Capitol Theatre in Port Chester, NY, which was postponed due to Hurricane Sandy, may use them at the January 23 show at the same venue. Those who cannot attend the rescheduled date may seek refunds at the point of purchase.
TREY ANASTASIO BAND - TRAVELER DATES
1/18 - Toronto, ONT - Danforth Music Hall
1/19 - Syracuse, NY - Landmark Theatre
1/20 - Portland, ME - State Theatre
1/23 - Port Chester, NY - Capitol Theatre
1/24 - Port Chester, NY - Capitol Theatre
1/25 - Montclair, NJ - Wellmont Theatre
1/26 - Albany, NY - Palace Theatre
5/24-26 - Chillicothe, IL - Summer Camp Music Festival
Trey is also slated to perform at the Summer Camp Music Festival in Chillicothe, IL, which will take place May 24-26.